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Shipping

Due to the outbreak of COVID-19 and subsequent reduction of flights, please note that there will be a delay of 14-28 business days on top of the normal transit time of 7-28 business days for standard shipping. If you need the items quickly and fully trackable, we only recommend DHL Express as a shipping option.

We ship worldwide through DHL E-Commerce Packet Plus International Standard and Standard Registered Air Mail depending on your destination. Express shipping is offered via DHL Express. If you have another preferred method of shipping, please contact us for a personalized quotation. All packages will have to be signed for upon delivery.

Standard (DHL eCommerce and Registered Air Mail) shipping takes approximately 7-28 working days and Express service will take about 4-10 working days to arrive. However the delivery might be delayed due to import formalities, public holidays and so on. In most cases, the package will reach the destination faster. Note that standard shipping has limited tracking capabilities compared to express shipping and is not real time at all.

Shipping within Thailand is standard EMS.

For delivery addresses in Canada, we only offer shipping through DHL Express with up to 10 business days estimated delivery time.
Shipping expenses are automatically calculated at check-out  based on the shipping destination and weight of your items. You will have the option to choose between standard shipping and DHL Express for non-remote areas (*). For our Canadian customers, only DHL Express is available.
You can find the weight of an individual item on each product page. There's also the option to get a shipping estimate based on your current cart - scroll down to the bottom of your cart page -.

The rates are as follows:

 

Standard Registered Air Mail Service
Package Size Canada Zone 1 Zone 2 Zone 2A Zone 2B Zone 3 Zone 4
0 - 0.1 kg DHL Express $5.00 $5.00 $7.50 DHL Express $10.50 $5.50
0.1 - 0.2 kg DHL Express $8.00 $7.00 $10.00 DHL Express $13.00 $7.50
0.2 - 0.4 kg DHL Express $10.50 $10.50 $15.00 DHL Express $18.00 $11.00
0.4 - 0.6 kg DHL Express $14.00 $14.00 $20.00 DHL Express $23.00 $15.00
0.6 - 0.8 kg DHL Express $17.50 $17.50 $24.00 DHL Express $28.00 $19.00
0.8 - 1.0 kg DHL Express $21.00 $21.00 DHL Express DHL Express DHL Express $23.00

 

Standard Registered Air Mail Service
Package Size Zone 4A Zone 4B Zone 4C Zone 5 Zone 5A Zone 5B Zone 5C
0 - 0.1 kg $6.00 $7.00 $10.00 DHL Express $7.50 $10.50 $6.00
0.1 - 0.2 kg $9.00 $9.50 $14.50 DHL Express $10.00 $13.00 $9.00
0.2 - 0.4 kg $14.50 $15.50 $23.50 DHL Express $15.00 $18.00 $14.50
0.4 - 0.6 kg $23.50 $21.00 DHL Express DHL Express $20.00 $23.00 $23.50
0.6 - 0.8 kg $26.00 $27.00 DHL Express DHL Express $24.00 $28.00 $26.00
0.8 - 1.0 kg DHL Express DHL Express DHL Express DHL Express $28.00 $35.50 $32.00

 

DHL Express (non-remote area only)
Package Size Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Canada
0 - 2 kg $26.00 $28.00 $31.00 $32.00 $52.00 $31.00
2 - 5 kg $36.00 $38.00 $42.00 $45.00 $85.00 $42.00
5 - 10 kg $73.00 $78.00 $87.00 $92.00 $175.00 $87.00
10 - 15 kg $113.00 $120.00 $134.00 $142.00 $269.00 $134.00
15 - 20 kg $156.00 $165.00 $184.00 $193.00 $372.00 $184.00

 

Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone
Afghanistan (AF) 5 Dominican Rep. (DO) 5 Lesotho (LS) 5 Samoa (WS) 5
Albania (AL) 5 East Timor (TL) 5 Liberia (LR) 5 San Marino (SM) 4C
Algeria (DZ) 5 Ecuador (EC) 5 Libya (LY) 5 Sao Tome And Principe (ST) 5
American Samoa (AS) 5 Egypt (EG) 5 Liechtenstein (LI) 4C Saudi Arabia (SA) 5
Andorra (AD) 5 El Salvador (SV) 5 Lithuania (LT) 4C Senegal (SN) 5
Angola (AO) 5 Eritrea (ER) 5 Luxembourg (LU) 4B Serbia, Rep. Of (RS) 5
Anguilla (AI) 5 Estonia (EE) 4B Macau (MO) 1 Seychelles (SC) 5
Antigua (AG) 5 Ethiopia (ET) 5 Macedonia, Rep. Of (MK) 5 Sierra Leone (SL) 5
Argentina (AR) 5C Falkland Islands (FK) 5 Madagascar (MG) 5 Singapore (SG) 1
Armenia (AM) 5 Faroe Islands (FO) 5 Malawi (MW) 5 Slovakia (SK) 4A
Aruba (AW) 5 Fiji (FJ) 5 Malaysia (MY) 1 Slovenia (SI) 4B
Australia (AU) 2A Finland (FI) 4B Maldives (MV) 5 Solomon Islands (SB) 5
Austria (AT) 4B France (FR) 4 Mali (ML) 5 Somalia (SO) 5
Azerbaijan (AZ) 5 French Guyana (GF) 5 Malta (MT) 4C Somaliland, Rep Of (XS) 5
Bahamas (BS) 5 Gabon (GA) 5 Mariana Islands (MP) 5 South Africa (ZA) 5C
Bahrain (BH) 5B Gambia (GM) 5 Marshall Islands (MH) 5 South Sudan (SS) 5
Bangladesh (BD) 2B Georgia (GE) 5 Martinique (MQ) 5 Spain (ES) 4
Barbados (BB) 5 Germany (DE) 4 Mauritania (MR) 5 Sri Lanka (LK) 2
Belarus (BY) 5 Ghana (GH) 5 Mauritius (MU) 5 St. Barthelemy (XY) 5
Belgium (BE) 4B Gibraltar (GI) 5 Mayotte (YT) 5 St. Eustatius (XE) 5
Belize (BZ) 5 Greece (GR) 4B Mexico (MX) 3 St. Kitts (KN) 5
Benin (BJ) 5 Greenland (GL) 5 Micronesia (FM) 5 St. Lucia (LC) 5
Bermuda (BM) 5 Grenada (GD) 5 Moldova, Rep. Of (MD) 5 St. Maarten (XM) 5
Bhutan (BT) 2A Guadeloupe (GP) 5 Monaco (MC) 4C St. Vincent (VC) 5
Bolivia (BO) 5 Guam (GU) 5B Mongolia (MN) 2B Sudan (SD) 5
Bonaire (XB) 5 Guatemala (GT) 5 Montenegro, Rep Of (ME) 5 Suriname (SR) 5
Bosnia & Herzegovina(BA) 5 Guernsey (GG) 5 Montserrat (MS) 5 Swaziland (SZ) 5
Botswana (BW) 5 Guinea Rep. (GN) 5 Morocco (MA) 5 Sweden (SE) 4B
Brazil (BR) 5A Guinea-Bissau (GW) 5 Mozambique (MZ) 5 Switzerland (CH) 4B
Brunei (BN) 2B Guinea-Equatorial (GQ) 5 Myanmar (MM) 2 Syria (SY) 5
Bulgaria (BG) 4 Guyana (British) (GY) 5 Namibia (NA) 5 Tahiti (PF) 5
Burkina Faso (BF) 5 Haiti (HT) 5 Nauru, Rep. Of (NR) 5 Taiwan (TW) 2
Burundi (BI) 5 Honduras (HN) 5 Nepal (NP) 2B Tajikistan (TJ) 5
Cambodia (KH) 2B Hong Kong (HK) 1 Netherlands, The (NL) 2B Tanzania (TZ) 5
Cameroon (CM) 5 Hungary (HU) 4A Nevis (XN) 5 Togo (TG) 5
Canada (CA) * Iceland (IS) 5 New Caledonia (NC) 5 Tonga (TO) 5
Canary Islands, The (IC) 5 India (IN) 2B New Zealand (NZ) 2A Trinidad And Tobago (TT) 5
Cape Verde (CV) 5 Indonesia (ID) 2A Nicaragua (NI) 5 Tunisia (TN) 5
Cayman Islands (KY) 5 Iran (IR) 5 Niger (NE) 5 Turkey (TR) 5C
Central African Rep(CF) 5 Iraq (IQ) 5 Nigeria (NG) 5 Turkmenistan (TM) 5
Chad (TD) 5 Ireland, Rep. Of (IE) 4B Niue (NU) 5 Turks & Caicos (TC) 5
Chile (CL) 5 Israel (IL) 5A Norway (NO) 5C Tuvalu (TV) 5
China (CN) 1 Italy (IT) 4B Oman (OM) 5C USA (US) 3
Colombia (CO) 5 Jamaica (JM) 5 Pakistan (PK) 2A Uganda (UG) 5
Comoros (KM) 5 Japan (JP) 2A Palau (PW) 5 Ukraine (UA) 5B
Congo (CG) 5 Jersey (JE) 5 Panama (PA) 5 United Arab Emirates (AE) 5c
Congo, DPR (CD) 5 Jordan (JO) 5 Papua New Guinea (PG) 2B United Kingdom (GB) 4
Cook Islands (CK) 5 Kazakhstan (KZ) 5 Paraguay (PY) 5 Uruguay (UY) 5
Costa Rica (CR) 5 Kenya (KE) 5 Peru (PE) 5 Uzbekistan (UZ) 5
Cote D Ivoire (CI) 5 Kiribati (KI) 5 Philippines (PH) 2 Vanuatu (VU) 5
Croatia (HR) 4A Korea, Rep. Of (KR) 2A Poland (PL) 4A Vatican City (VA) 4C
Cuba (CU) 5 Korea,  D.P.R Of (KP) 5 Portugal (PT) 4A Venezuela (VE) 5
Curacao (XC) 5 Kosovo (KV) 5 Puerto Rico (PR) 5 Vietnam (VN) 2
Cyprus (CY) 4C Kuwait (KW) 5 Qatar (QA) 5C Virgin Islands-British (VG) 5
Czech Rep., The (CZ) 4A Kyrgyzstan (KG) 5 Reunion, Island Of (RE) 5 Virgin Islands-US (VI) 5
Denmark (DK) 4B Laos (LA) 2 Romania (RO) 4A Yemen, Rep. Of (YE) 5
Djibouti (DJ) 5 Latvia (LV) 4C Russian Federation (RU) 5A Zambia (ZM) 5
Dominica (DM) 5 Lebanon (LB) 5 Rwanda (RW) 5 Zimbabwe (ZW) 5

 

We like to point out that for international shipping, items may be subject to customs processing depending on the item's declared value - your country's customs office can offer more details; so if in doubt, check with your country's customs office to determine what these additional costs will be prior to your purchase -. Scuba Clinic sets the item(s) declared value in compliance with customs declaration laws. As the buyer, you should be aware of possible delays from customs inspections and formalities. Import duties, taxes, brokerage fees and other charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. If specific documents for formalities are required, please inform us.

Please note that if the customer refuses to accept the package for whatever reasons (eg. unexpected custom duties or other fees), the package can be returned. However you will only get a partial refund for the goods if they are in a sellable condition. Initial freight charges and additional return fees will be deducted.

Submitted orders will be processed and shipped within 1 business day and tracking numbers will be provided. Once you have received your tracking number, there will be no further 'automated' status updates or notifications.

For DHL E-Commerce Packet Plus International standard, your package is trackable on: https://ecommerceportal.dhl.com/track/

For DHL Express, the status of your package can be tracked on: http://www.dhl.com/en/express/tracking.shtml.

For Thailand Post, the tracking link is: https://track.thailandpost.co.th/. However, once the package has arrived in the US, it will also be trackable on the USPS system.

Please ensure the accuracy of your delivery address. Addresses are to be supplied English characters only.

(*) For DHL express shipping the published rates are as accurate as possible, however the destination location might be designated as 'remote area' location by DHL and additional fees apply. If this is the case we will contact you prior to shipment. The remote area surcharge is 28 US$.

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