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Shipping

Due to the outbreak of COVID-19 and subsequent reduction of flights, we now offer equivalent standard shipping through "DHL eCommerce Packet Plus International Standard" and "Thailand Post Registered Air Mail", There will be a delay of 14-28 business days on top of the normal transit time of 7-28 business days. If you need the items quickly, we only recommend DHL Express as a shipping option.

The service of DHL eCommerce Packet Plus International standard is temporarily suspended for some common destinations such as Macau, Maldives, New Zealand, Philippines, Saudi Arabia,South Africa, and Sri Lanka. Service for these destinations is available through DHL Express only.

We ship worldwide through DHL E-Commerce Packet Plus International Standard, DHL Express and Thailand Post Standard Registered Air Mail (USA only). If you have another preferred method of shipping, please contact us for a personalized quotation. All packages will have to be signed for upon delivery.

Standard (DHL eCommerce and Thailand Post for the USA) shipping takes approximately 7-21 working days and Express service will take about 4-10 working days to arrive. However the delivery might be delayed due to import formalities, public holidays and so on. In most cases, the package will reach the destination faster.

Shipping within Thailand is standard EMS.
For delivery addresses in Canada, we only offer shipping through DHL Express with up to 10 business days estimated delivery time.
Shipping expenses are automatically calculated at check-out  based on the shipping destination and weight of your items. You will have the option to choose between standard shipping and DHL Express for non-remote areas (*). For our Canadian customers, only DHL Express is available.
You can find the weight of an individual item on each product page. There's also the option to get a shipping estimate based on your current cart - scroll down to the bottom of your cart page -.

The rates are as follows:

DHL E-Commerce Packet Plus Standard (Registered Service)
Package Size Zone 1 Zone 2 Zone 2A Zone 2B Zone 2C Zone 3 Zone 4
0 - 0.1 kg $8.50 $7.00 $6.50 $5.50 $9.50 $13.50 $7.00
0.1 - 0.2 kg $12.00 $10.50 $8.00 $7.50 $12.00 $16.00 $12.00
0.2 - 0.4 kg $20.50 $16.00 $12.50 $11.00 $17.00 $22.50 $17.50
0.4 - 0.6 kg DHL Express $22.50 $17.50 $15.00 $22.00 DHL Express $24.00
0.6 - 0.8 kg DHL Express DHL Express $22.00 $18.50 $27.00 DHL Express DHL Express
0.8 - 1.0 kg DHL Express DHL Express $26.50 $22.50 DHL Express DHL Express DHL Express

 

DHL E-Commerce Packet Plus Standard (Registered Service)
Package Size Zone 4A Zone 4B Zone 4C Zone 5 Zone 5A Zone 5B Canada
0 - 0.1 kg $5.50 $8.50 $7.50 $7.00 $8.50 $8.50 DHL Express
0.1 - 0.2 kg $7.50 $10.50 $9.00 $12.00 $10.50 $12.00 DHL Express
0.2 - 0.4 kg $11.50 $14.50 $13.50 $17.50 $14.50 $20.50 DHL Express
0.4 - 0.6 kg $16.00 $18.50 $17.50 $24.00 $18.50 $29.00 DHL Express
0.6 - 0.8 kg $20.50 $22.50 $22.00 $31.00 $22.50 $30.00 DHL Express
0.8 - 1.0 kg $24.50 $26.50 $26.50 $38.00 $26.50 $36.00 DHL Express

 

DHL Express (non-remote area only)
Package Size Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Canada
0 - 2 kg $26.00 $28.00 $31.00 $32.00 $52.00 $31.00
2 - 5 kg $36.00 $38.00 $42.00 $45.00 $85.00 $42.00
5 - 10 kg $73.00 $78.00 $87.00 $92.00 $175.00 $87.00
10 - 15 kg $113.00 $120.00 $134.00 $142.00 $269.00 $134.00
15 - 20 kg $156.00 $165.00 $184.00 $193.00 $372.00 $184.00

 

Standard Registered Air Mail (Thailand Post)*
0 - 100 g 101 - 200 g 201 - 400 g 401 - 600 g 601 - 800 g 801 - 1000 g
$10.50 $12.50 $16.50 $20.00 $23.50 $27.00

*USA only

 

Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone
Afghanistan (AF) 5 Dominican Rep. (DO) 5 Lesotho (LS) 5 Samoa (WS) 5
Albania (AL) 5 East Timor (TL) 5 Liberia (LR) 5 San Marino (SM) 4
Algeria (DZ) 5 Ecuador (EC) 5 Libya (LY) 5 Sao Tome And Principe (ST) 5
American Samoa (AS) 5 Egypt (EG) 5 Liechtenstein (LI) 4 Saudi Arabia (SA) 5
Andorra (AD) 5 El Salvador (SV) 5 Lithuania (LT) 4 Senegal (SN) 5
Angola (AO) 5 Eritrea (ER) 5 Luxembourg (LU) 4 Serbia, Rep. Of (RS) 5
Anguilla (AI) 5 Estonia (EE) 4 Macau (MO) 1 Seychelles (SC) 5
Antigua (AG) 5 Ethiopia (ET) 5 Macedonia, Rep. Of (MK) 5 Sierra Leone (SL) 5
Argentina (AR) 5 Falkland Islands (FK) 5 Madagascar (MG) 5 Singapore (SG) 1
Armenia (AM) 5 Faroe Islands (FO) 5 Malawi (MW) 5 Slovakia (SK) 4
Aruba (AW) 5 Fiji (FJ) 5 Malaysia (MY) 1 Slovenia (SI) 4
Australia (AU) 2C Finland (FI) 4 Maldives (MV) 5 Solomon Islands (SB) 5
Austria (AT) 4C France (FR) 4A Mali (ML) 5 Somalia (SO) 5
Azerbaijan (AZ) 5 French Guyana (GF) 5 Malta (MT) 4 Somaliland, Rep Of (XS) 5
Bahamas (BS) 5 Gabon (GA) 5 Mariana Islands (MP) 5 South Africa (ZA) 5
Bahrain (BH) 5 Gambia (GM) 5 Marshall Islands (MH) 5 South Sudan (SS) 5
Bangladesh (BD) 2 Georgia (GE) 5 Martinique (MQ) 5 Spain (ES) 4A
Barbados (BB) 5 Germany (DE) 4A Mauritania (MR) 5 Sri Lanka (LK) 2
Belarus (BY) 5 Ghana (GH) 5 Mauritius (MU) 5 St. Barthelemy (XY) 5
Belgium (BE) 4C Gibraltar (GI) 5 Mayotte (YT) 5 St. Eustatius (XE) 5
Belize (BZ) 5 Greece (GR) 4 Mexico (MX) 3A St. Kitts (KN) 5
Benin (BJ) 5 Greenland (GL) 5 Micronesia (FM) 5 St. Lucia (LC) 5
Bermuda (BM) 5 Grenada (GD) 5 Moldova, Rep. Of (MD) 5 St. Maarten (XM) 5
Bhutan (BT) 2 Guadeloupe (GP) 5 Monaco (MC) 4 St. Vincent (VC) 5
Bolivia (BO) 5 Guam (GU) 5 Mongolia (MN) 2 Sudan (SD) 5
Bonaire (XB) 5 Guatemala (GT) 5 Montenegro, Rep Of (ME) 5 Suriname (SR) 5
Bosnia & Herzegovina(BA) 5 Guernsey (GG) 5 Montserrat (MS) 5 Swaziland (SZ) 5
Botswana (BW) 5 Guinea Rep. (GN) 5 Morocco (MA) 5 Sweden (SE) 4C
Brazil (BR) 5 Guinea-Bissau (GW) 5 Mozambique (MZ) 5 Switzerland (CH) 4B
Brunei (BN) 2 Guinea-Equatorial (GQ) 5 Myanmar (MM) 2 Syria (SY) 5
Bulgaria (BG) 4 Guyana (British) (GY) 5 Namibia (NA) 5 Tahiti (PF) 5
Burkina Faso (BF) 5 Haiti (HT) 5 Nauru, Rep. Of (NR) 5 Taiwan (TW) 2
Burundi (BI) 5 Honduras (HN) 5 Nepal (NP) 2 Tajikistan (TJ) 5
Cambodia (KH) 2 Hong Kong (HK) 1 Netherlands, The (NL) 4C Tanzania (TZ) 5
Cameroon (CM) 5 Hungary (HU) 4 Nevis (XN) 5 Togo (TG) 5
Canada (CA) 3 Iceland (IS) 5 New Caledonia (NC) 5 Tonga (TO) 5
Canary Islands, The (IC) 5 India (IN) 2 New Zealand (NZ) 2 Trinidad And Tobago (TT) 5
Cape Verde (CV) 5 Indonesia (ID) 2B Nicaragua (NI) 5 Tunisia (TN) 5
Cayman Islands (KY) 5 Iran (IR) 5 Niger (NE) 5 Turkey (TR) 5
Central African Rep(CF) 5 Iraq (IQ) 5 Nigeria (NG) 5 Turkmenistan (TM) 5
Chad (TD) 5 Ireland, Rep. Of (IE) 4 Niue (NU) 5 Turks & Caicos (TC) 5
Chile (CL) 5 Israel (IL) 5B Norway (NO) 5A Tuvalu (TV) 5
China (CN) 1 Italy (IT) 4B Oman (OM) 5 USA (US) 3
Colombia (CO) 5 Jamaica (JM) 5 Pakistan (PK) 2 Uganda (UG) 5
Comoros (KM) 5 Japan (JP) 2B Palau (PW) 5 Ukraine (UA) 5
Congo (CG) 5 Jersey (JE) 5 Panama (PA) 5 United Arab Emirates (AE) 5
Congo, DPR (CD) 5 Jordan (JO) 5 Papua New Guinea (PG) 2 United Kingdom (GB) 4A
Cook Islands (CK) 5 Kazakhstan (KZ) 5 Paraguay (PY) 5 Uruguay (UY) 5
Costa Rica (CR) 5 Kenya (KE) 5 Peru (PE) 5 Uzbekistan (UZ) 5
Cote D Ivoire (CI) 5 Kiribati (KI) 5 Poland (PL) 4 Vanuatu (VU) 5
Croatia (HR) 4 Korea, Rep. Of (KR) 2A Portugal (PT) 4 Vatican City (VA) 4
Cuba (CU) 5 Korea,  D.P.R Of (KP) 5 Puerto Rico (PR) 5 Venezuela (VE) 5
Curacao (XC) 5 Kosovo (KV) 5 Qatar (QA) 5 Vietnam (VN) 2
Cyprus (CY) 4 Kuwait (KW) 5 Reunion, Island Of (RE) 5 Virgin Islands-British (VG) 5
Czech Rep., The (CZ) 4 Kyrgyzstan (KG) 5 Romania (RO) 4 Virgin Islands-US (VI) 5
Denmark (DK) 4 Laos (LA) 2 Russian Federation (RU) 5B Yemen, Rep. Of (YE) 5
Djibouti (DJ) 5 Latvia (LV) 4 Rwanda (RW) 5 Zambia (ZM) 5
Dominica (DM) 5 Lebanon (LB) 5 Saint Helena (SH) 5 Zimbabwe (ZW) 5

 

We like to point out that for international shipping, items may be subject to customs processing depending on the item's declared value - your country's customs office can offer more details; so if in doubt, check with your country's customs office to determine what these additional costs will be prior to your purchase -. Scuba Clinic sets the item(s) declared value in compliance with customs declaration laws. As the buyer, you should be aware of possible delays from customs inspections and formalities. Import duties, taxes, brokerage fees and other charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. If specific documents for formalities are required, please inform us.

Please note that if the customer refuses to accept the package for whatever reasons (eg. unexpected custom duties or other fees), the package can be returned. However you will only get a partial refund for the goods if they are in a sellable condition. Initial freight charges and additional return fees will be deducted.

Submitted orders will be processed and shipped within 1 business day and tracking numbers will be provided. Once you have received your tracking number, there will be no further 'automated' status updates or notifications.

For DHL E-Commerce Packet Plus International standard, your package is trackable on: https://ecommerceportal.dhl.com/track/

For DHL Express, the status of your package can be tracked on: http://www.dhl.com/en/express/tracking.shtml.

For Thailand Post, the tracking link is https://track.thailandpost.co.th/. However, once the package has arrived in the US, it will also be trackable on the USPS system.

Please ensure the accuracy of your delivery address. Addresses are to be supplied English characters only.

(*) For DHL express shipping the published rates are as accurate as possible, however the destination location might be designated as 'remote area' location by DHL and additional fees apply. If this is the case we will contact you prior to shipment. The remote area surcharge is 28 US$.

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