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Shipping

Dear customers, due to the rapidly changing COVID-19 situation worldwide, we are no longer able to ship by regular post and can only ship through DHL. If in doubt please contact us directly. Our apologies for the inconvenience.

 

We ship worldwide through standard registered air mail (Thailand Post) or DHL Express. If you have another preferred method of shipping, please contact us for a personalized quotation. All packages will have to be signed for upon delivery.

Standard registered air mail takes about 2 to 6 weeks to reach its destination; however the delivery might be delayed due to import formalities, public holidays... In most cases, the package will reach the destination faster.

DHL express mail takes about 4 to 10 working days depending on the destination; however the delivery might be delayed due to import formalities, public holidays...

Shipping within Thailand is standard EMS.
For delivery addresses in Canada, we only offer shipping through DHL Express with up to 10 business days estimated delivery time.

Shipping expenses are automatically calculated at check-out  based on the shipping destination and weight of your items. You will have the option to choose between standard shipping and DHL Express for non-remote areas (*). For our Canadian customers, only DHL Express is available. 

You can find the weight of an individual item on each product page. There's also the option to get a shipping estimate based on your current cart - scroll down to the bottom of your cart page -.

The rates are as follows:

STANDARD REGISTERED AIR MAIL  
Package Size Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Canada  
Standard Registered Air Mail (0 - 0.1 kg) $5.50 $5.50 $7.50 $6.50 $7.50 DHL  
Standard Registered Air Mail (0.1 - 0.2 kg) $6.50 $8.50 $11.00 $8.50 $11.00 DHL  
Standard Registered Air Mail (0.2 - 0.4 kg) $11.00 $13.00 $17.50 $14.00 $17.50 DHL  
Standard Registered Air Mail (0.4 - 0.6 kg) $14.00 $18.50 $23.50 $18.50 $23.50 DHL  
Standard Registered Air Mail (0.6 - 0.8 kg) $17.50 $22.50 $29.00 $24.00 $29.00 DHL  
Standard Registered Air Mail (0.8 - 1.0 kg) $21.50 DHL DHL DHL $35.50 DHL  
Standard Registered Air Mail (1.0 - 1.25 kg) DHL DHL DHL DHL $44.00 DHL  
               
DHL Express - non remote areas only (*)  
Package Size Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Canada  
DHL Express (0 - 2 kg) $26 $28 $31 $32 $52 $31  
DHL Express (2 - 5 kg) $36 $38 $42 $45 $85 $42  
DHL Express (5 - 10 kg) $73 $78 $87 $92 $175 $87  
DHL Express (10 - 15 kg) $113 $120 $134 $142 $269 $134  
DHL Express (15 - 20 kg) $156 $165 $184 $193 $372 $184  
               
Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone Countries & Territories Zone
Afghanistan (AF) 5 East Timor (TL) 5 Libya (LY) 5 Sao Tome And Principe (ST) 5
Albania (AL) 5 Ecuador (EC) 5 Liechtenstein (LI) 4 Saudi Arabia (SA) 5
Algeria (DZ) 5 Egypt (EG) 5 Lithuania (LT) 4 Senegal (SN) 5
American Samoa (AS) 5 El Salvador (SV) 5 Luxembourg (LU) 4 Serbia, Rep. Of (RS) 5
Andorra (AD) 5 Eritrea (ER) 5 Macau (MO) 1 Seychelles (SC) 5
Angola (AO) 5 Estonia (EE) 4 Macedonia, Rep. Of (MK) 5 Sierra Leone (SL) 5
Anguilla (AI) 5 Ethiopia (ET) 5 Madagascar (MG) 5 Singapore (SG) 1
Antigua (AG) 5 Falkland Islands (FK) 5 Malawi (MW) 5 Slovakia (SK) 4
Argentina (AR) 5 Faroe Islands (FO) 5 Malaysia (MY) 1 Slovenia (SI) 4
Armenia (AM) 5 Fiji (FJ) 5 Maldives (MV) 5 Solomon Islands (SB) 5
Aruba (AW) 5 Finland (FI) 4 Mali (ML) 5 Somalia (SO) 5
Australia (AU) 2 France (FR) 4 Malta (MT) 4 Somaliland, Rep Of (XS) 5
Austria (AT) 4 French Guyana (GF) 5 Mariana Islands (MP) 5 South Africa (ZA) 5
Azerbaijan (AZ) 5 Gabon (GA) 5 Marshall Islands (MH) 5 South Sudan (SS) 5
Bahamas (BS) 5 Gambia (GM) 5 Martinique (MQ) 5 Spain (ES) 4
Bahrain (BH) 5 Georgia (GE) 5 Mauritania (MR) 5 Sri Lanka (LK) 2
Bangladesh (BD) 2 Germany (DE) 4 Mauritius (MU) 5 St. Barthelemy (XY) 5
Barbados (BB) 5 Ghana (GH) 5 Mayotte (YT) 5 St. Eustatius (XE) 5
Belarus (BY) 5 Gibraltar (GI) 5 Mexico (MX) 3 St. Kitts (KN) 5
Belgium (BE) 4 Greece (GR) 4 Micronesia (FM) 5 St. Lucia (LC) 5
Belize (BZ) 5 Greenland (GL) 5 Moldova, Rep. Of (MD) 5 St. Maarten (XM) 5
Benin (BJ) 5 Grenada (GD) 5 Monaco (MC) 4 St. Vincent (VC) 5
Bermuda (BM) 5 Guadeloupe (GP) 5 Mongolia (MN) 2 Sudan (SD) 5
Bhutan (BT) 2 Guam (GU) 5 Montenegro, Rep Of (ME) 5 Suriname (SR) 5
Bolivia (BO) 5 Guatemala (GT) 5 Montserrat (MS) 5 Swaziland (SZ) 5
Bonaire (XB) 5 Guernsey (GG) 5 Morocco (MA) 5 Sweden (SE) 4
Bosnia & Herzegovina(BA) 5 Guinea Rep. (GN) 5 Mozambique (MZ) 5 Switzerland (CH) 4
Botswana (BW) 5 Guinea-Bissau (GW) 5 Myanmar (MM) 2 Syria (SY) 5
Brazil (BR) 5 Guinea-Equatorial (GQ) 5 Namibia (NA) 5 Tahiti (PF) 5
Brunei (BN) 2 Guyana (British) (GY) 5 Nauru, Rep. Of (NR) 5 Taiwan (TW) 2
Bulgaria (BG) 4 Haiti (HT) 5 Nepal (NP) 2 Tajikistan (TJ) 5
Burkina Faso (BF) 5 Honduras (HN) 5 Netherlands, The (NL) 4 Tanzania (TZ) 5
Burundi (BI) 5 Hong Kong (HK) 1 Nevis (XN) 5 Togo (TG) 5
Cambodia (KH) 2 Hungary (HU) 4 New Caledonia (NC) 5 Tonga (TO) 5
Cameroon (CM) 5 Iceland (IS) 5 New Zealand (NZ) 2 Trinidad And Tobago (TT) 5
Canada (CA) 3 India (IN) 2 Nicaragua (NI) 5 Tunisia (TN) 5
Canary Islands, The (IC) 5 Indonesia (ID) 2 Niger (NE) 5 Turkey (TR) 5
Cape Verde (CV) 5 Iran (IR) 5 Nigeria (NG) 5 Turkmenistan (TM) 5
Cayman Islands (KY) 5 Iraq (IQ) 5 Niue (NU) 5 Turks & Caicos (TC) 5
Central African Rep(CF) 5 Ireland, Rep. Of (IE) 4 Norway (NO) 5 Tuvalu (TV) 5
Chad (TD) 5 Israel (IL) 5 Oman (OM) 5 USA (US) 3
Chile (CL) 5 Italy (IT) 4 Pakistan (PK) 2 Uganda (UG) 5
China (CN) 1 Jamaica (JM) 5 Palau (PW) 5 Ukraine (UA) 5
Colombia (CO) 5 Japan (JP) 2 Panama (PA) 5 United Arab Emirates (AE) 5
Comoros (KM) 5 Jersey (JE) 5 Papua New Guinea (PG) 2 United Kingdom (GB) 4
Congo (CG) 5 Jordan (JO) 5 Paraguay (PY) 5 Uruguay (UY) 5
Congo, DPR (CD) 5 Kazakhstan (KZ) 5 Peru (PE) 5 Uzbekistan (UZ) 5
Cook Islands (CK) 5 Kenya (KE) 5 Philippines (PH) 2 Vanuatu (VU) 5
Costa Rica (CR) 5 Kiribati (KI) 5 Poland (PL) 4 Vatican City (VA) 4
Cote D Ivoire (CI) 5 Korea, Rep. Of (KR) 2 Portugal (PT) 4 Venezuela (VE) 5
Croatia (HR) 4 Korea,  D.P.R Of (KP) 5 Puerto Rico (PR) 5 Vietnam (VN) 2
Cuba (CU) 5 Kosovo (KV) 5 Qatar (QA) 5 Virgin Islands-British (VG) 5
Curacao (XC) 5 Kuwait (KW) 5 Reunion, Island Of (RE) 5 Virgin Islands-US (VI) 5
Cyprus (CY) 4 Kyrgyzstan (KG) 5 Romania (RO) 4 Yemen, Rep. Of (YE) 5
Czech Rep., The (CZ) 4 Laos (LA) 2 Russian Federation (RU) 5 Zambia (ZM) 5
Denmark (DK) 4 Latvia (LV) 4 Rwanda (RW) 5 Zimbabwe (ZW) 5
Djibouti (DJ) 5 Lebanon (LB) 5 Saint Helena (SH) 5
Dominica (DM) 5 Lesotho (LS) 5 Samoa (WS) 5
Dominican Rep. (DO) 5 Liberia (LR) 5 San Marino (SM) 4

We like to point out that for international shipping, items may be subject to customs processing depending on the item's declared value - your country's customs office can offer more details; so if in doubt, check with your country's customs office to determine what these additional costs will be prior to your purchase -. Scuba Clinic sets the item(s) declared value in compliance with customs declaration laws. As the buyer, you should be aware of possible delays from customs inspections and formalities. Import duties, taxes, brokerage fees and other charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. If specific documents for formalities are required, please inform us.

Submitted orders will be processed and shipped within 1 business day and tracking numbers will be provided. Once you have received your tracking number, there will be no further 'automated' status updates or notifications.

For shipping via standard registered air mail, you can personally track your package on: https://track.thailandpost.co.th/. Note that once the package has left the territory of Thailand, you will not be able to follow the package as accurately as not all postal services worldwide share the information among each other. 

In some countries it will be possible to accurately follow your package by logging in onto the local postal services website and use the same tracking number, this feature will only be possible if or once your local postal services have entered the package into their system. If you believe there's an issue with timely delivery, we suggest you contact your local post office with the tracking number provided to check the status locally.

For DHL Express, the status of your package can be tracked on http://www.dhl.com/en/express/tracking.shtml.

Please ensure the accuracy of your delivery address.

(*) For DHL express shipping the published rates are as accurate as possible, however the destination location might be designated as 'remote area' location by DHL and additional fees apply. If this is the case we will contact you prior to shipment. The remote area surchage is 28 US$.

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